Stakeholder

T3EX is committed to fulfilling our corporate social responsibilities (CSR) for employees, customers, shareholders, suppliers, the community, and the environment. Not only do we deliver on the promises of sustainable development, we have also been actively promoting CSR. T3EX is equipped with good communication channels and competent personnel in charge of responding to stakeholders’ needs. The feedback collected from these channels are then addressed and handled based on issue types with follow-ups. The communication channels built in our company for various kinds of stakeholders are listed below:

Stakeholder Main Issue Detail Contact
Employee
  • Ethical Corporate Management
  • Operating Performance
  • Staff Benefit
  • Sustainability Management Plan
  • Risk Management

T3EX respects employees and views them as our most valuable asset. We care about our employees and are devoted to creating a decent work environment in which employees are treated equally and humanely regardless of their race, religion, gender, age, and nationality. Employees’ complaints are handled in confidentiality.

Communication Way:
Company website, internal announcement, annual KPI, annual meeting, staff training, staff mail, Internal quarterly magazine

Contact Person:
Associate General Manager of HR- Candy Huang
Tel: (886) 2-2753-2093
Email:
CandyHuang@t3ex-thi.com
Supplier
  • Ethical Corporate Management
  • Supplier Satisfactio

Suppliers are critical business partners to us and we seek sustainable operation and growth with our partners through close collaboration. T3EX values communication with suppliers, therefore, we ensure communication efficiency and information transparency in order to generate a win-win situation. Further, our company conducts business in compliance with the highest ethical standards. In case you find out illegal behaviors in our supply chain management, please report to us directly. We will impose penalties once the illegal act is confirmed to be true,.

Communication Way:
Phone call, Email, supplier contracts, annual meeting, regular visit, gathering activities

Contact Person:
Agency Division - Dannie Chen
Tel: 86-21-6133-9533
Email: Danniechen@t3ex-thi.com
Customer
  • Ethical Corporate Management
  • Customer Satisfaction
  • Business Privacy Institute

There are various business units under the T3EX Group based on different services. What-ever the service type is, the safety and quality of our products are assured. We value customers’ demand and opinions and we strive to seek improvement solutions according to customers’ points of view. Our goal is to continuously enhance our service quality and competitive-ness and ultimately reach the utmost customer satisfaction.

Communication Way:
Phone call, Email, NDA contracts, company website, regular visit

Contact Person:
Agency Division - Dannie Chen
Tel: 86-21-6133-9533
Email: Danniechen@t3ex-thi.com
Investor
  • Ethical Corporate Management
  • Operating performance
  • Financial Conditions
  • Shareholders Dividends
  • Corporate Governance
  • Information Transparency
  • Sustainability Management Plan

T3EX has set up an investor relations department, in charge of communicating with our shareholders and serving as a bridge between the company and the investors so as to let them understand our company’s performance and long-term goals. We welcome shareholders’ insights on company goals and they can provide suggestions to the management team/board of directors via the followings methods:

We have been effectively communicating our operating performance in a proper and timely manner to our stakeholders. Complete, real-time, accurate, and transparent information disclosure is by all means maintained.

Communication Way:
Investor conference, shareholder meeting, investor relations website, mailbox, telephone, MOPS

Contact Person:
General Manager-Echo Wan
Tel: (886) 2-2753-2093
Email: echowan@t3ex-group.com

IR Manager-Linda Hsu
Tel: (886) 2-2753-2093
Email: lindahsu@t3ex-group.com
Community
  • Environment Protestation
  • Energy Conservation
  • Society care

Sustainable operation is the root of our foundation and giving back to the community drives our contribution. T3EX focuses on environment safety and has long been active in participating in social charity, community building, and peer collaboration, all in hopes of giving back to the society.

Communication Way:
company website, csr reports

Contact Person:
General Manager-Echo Wan
Tel: (886) 2-2753-2093
Email: echowan@t3ex-group.com

IR Manager-Linda Hsu
Tel: (886) 2-2753-2093
Email: lindahsu@t3ex-group.com